Terms of service

Terms of Service

These Terms of Service apply to your use of the NXTGENSHOP1 online store and purchases made through it.

The store is operated by NXTGENSHOP1 LTD, a company registered in the United Kingdom.

Legal Company Name: NXTGENSHOP1 LTD
Company Number: 17327207
Registered Office: 119 Botha Road, Birmingham, B9 5LR, United Kingdom
Contact Email: samatzstudio1@gmail.com

1. Using Our Website

By using our website, you agree to use it lawfully and not to interfere with its operation, security or availability.

These terms do not remove or restrict any rights that cannot legally be excluded under applicable consumer protection law.

2. Products and Product Information

We aim to provide clear and accurate descriptions, photographs, prices and availability information for the products offered through our store.

Product colours and appearance may vary slightly depending on screen settings, lighting or product presentation. We do not intend such differences to misrepresent the product being offered.

Please review the relevant product description, specifications and delivery information before ordering.

3. Prices and Payments

Product prices and applicable shipping charges will be displayed on the website or at checkout before you complete your purchase.

You can review the final order total before submitting your payment. Payments are processed through the payment methods made available at checkout.

If a genuine pricing or availability error is identified, we will address it fairly and in accordance with applicable law.

4. Orders and Availability

Submitting an order is a request to purchase the selected products.

We will communicate order confirmation and any relevant updates using the contact details provided at checkout.

Product availability may depend on supplier stock and fulfilment capacity. If we cannot fulfil an order, we will contact you and arrange an appropriate resolution, including a refund where required.

5. Suppliers and Order Fulfilment

NXTGENSHOP1 LTD manages this online store from the United Kingdom and works with different suppliers and fulfilment partners to dispatch products.

Depending on the product and supplier, orders may be dispatched from the United Kingdom or China. We aim to provide accurate information about fulfilment arrangements and delivery estimates.

Please review the relevant product page for dispatch and delivery information before ordering.

6. Delivery

Delivery estimates and shipping charges are provided on the relevant product page or at checkout.

Estimated delivery dates are not guaranteed unless expressly stated otherwise. If an order is delayed, missing or damaged, contact samatzstudio1@gmail.com.

We will handle delivery issues in accordance with the terms applicable to your purchase and relevant law. Your statutory rights remain unaffected.

7. Cancellations, Returns and Refunds

Our Returns and Refunds Policy explains how to contact us about cancellations, returns, faulty goods and refunds.

Returns should be arranged by contacting us at samatzstudio1@gmail.com before sending the item back.

Our stated returns address is:

NXTGENSHOP1 LTD
119 Botha Road
Birmingham
B9 5LR
United Kingdom

Nothing in these terms removes any cancellation, refund or other consumer rights that apply by law.

8. Website Content and Intellectual Property

Unless otherwise stated, original website content, branding, design and materials are owned by or used with permission by the relevant rights holder.

You may not copy or use website content in a way that infringes intellectual property rights or misrepresents your relationship with NXTGENSHOP1 LTD or another business.

Third-party product names, trademarks and logos remain the property of their respective owners. Their appearance on our website does not, by itself, mean that NXTGENSHOP1 LTD is an authorised reseller or official partner of those brands.

9. Liability and Consumer Rights

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.

Nothing in this section affects your statutory rights regarding products that are faulty, not as described or otherwise fail to meet legal requirements.

10. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

Information necessary to process and fulfil an order may be shared with relevant payment, delivery, supplier and fulfilment service providers as described in that policy.

11. Changes to These Terms

We may update these terms to reflect changes in our website, business practices or legal requirements. The version published on our website applies subject to mandatory legal rights and the terms applicable to an existing order.

12. Governing Law

These terms are subject to the laws applicable in the United Kingdom, without limiting any mandatory consumer protection rights that apply to you in your country of residence.